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Our licensing experts are here to help you 24/7. Whether you need technical support, sales advice, or just want to chat about your licensing needs - we're here for you.

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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us!

How do I purchase a license from Licence.Pk?
Purchasing a license is simple. Browse our product catalog, select the license you need (cPanel, Plesk, CloudLinux, LiteSpeed, Imunify360, etc.), choose your preferred billing cycle (monthly, quarterly, semi-annual, or annual), and proceed to checkout. Enter your server IP address during the order process. Once payment is confirmed, your license is activated automatically within minutes. You can manage all your licenses from your client dashboard.
How do IP changes work for my license?
If you need to move your license to a different server or your server IP changes, you can request an IP change through your client dashboard. Simply go to your active license, click the IP Change option, and enter your new server IP address. The change is processed instantly in most cases. Depending on the license type, you may have a limited number of free IP changes per month. If you need assistance, our support team can help you with the IP change process.
What billing cycles are available?
We offer flexible billing cycles to suit your needs: Monthly (pay as you go, ideal for testing or short-term use), Quarterly (every 3 months, with a small discount), Semi-Annual (every 6 months, better savings), and Annual (once a year, maximum savings of up to 15-25% compared to monthly). You can change your billing cycle at renewal time. Annual billing is recommended for production servers as it offers the best value and ensures uninterrupted service.
What happens when my license expires?
When your license expires, the associated software on your server will stop functioning or switch to a limited/trial mode. For cPanel, the interface will show a license expired warning and may restrict access. For CloudLinux, the kernel features will be disabled. For LiteSpeed, the server will fall back to a limited free version. We send reminder emails before expiry so you have time to renew. To avoid disruption, we recommend enabling auto-renewal or choosing a longer billing cycle. If your license has expired, simply make a payment through your dashboard to reactivate it immediately.
How can I get support if I have an issue?
We offer multiple support channels. You can open a support ticket from your client dashboard for technical issues or billing queries - our team typically responds within a few hours. For urgent matters, you can reach us via WhatsApp at +92 320 1111 377. Our support team is available to help with license activation issues, IP changes, billing questions, and general guidance on which license products are right for your server setup.

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